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Editorial team · Computers, Software

Soprofen's E.SoPro, the all-in-1 digital platform serving the building industry

Soprofen's E.SoPro, the all-in-1 digital platform serving the building industry

Soprofen's new multi-service digital platform: with E.SoPro, professionals enjoy simplicity.
Once merely a way for companies to manage relationships with their customers, digital technology is now at the heart of their strategies. As part of its 360° digital transformation, SOPROFEN is rolling out e.SoPro, an interactive multi-service platform for all of its customers.

E.SoPro: an all-in-1 digital solution serving professionals
Thanks to intuitive navigation suited to every screen format (computer, tablet, smartphone), e.SoPro gives very easy access to a wide range of services and resources that make professionals' daily work easier:

• online quote and order registration: after creating an e.SoPro account, professionals can follow their job from quote creation (editing, follow-up, cancellation...) through to product delivery. To ensure secure access to certain information, the platform can be configured according to user profile (manager, assistant, salesperson, installer...). Fast order processing and high-quality tracking mean time savings, efficiency and responsiveness for the professional, significant assets with the end customer.
- activity planning: by making it possible to track the progress of deliveries from the platform, e.SoPro makes it easier to plan the various job sites of one's customers. Users can also schedule their attendance at events or the organization of open days thanks to an integrated calendar.
- access to many online resources: directly via the platform and also through a direct link to the new version of the SOPROFEN Media Library, professionals have videos, photos, installation instructions, catalogs, CCTP descriptions (Special Technical Specifications), etc. at their disposal.
- an after-sales service reachable directly: the e.SoPro interactive platform allows users to submit a service request to the SOPROFEN technical hotline and to access the spare parts service.

All SOPROFEN product ranges are available: external roller shutter boxes, traditional shutters, window units, automation systems, awnings, external screens, garage doors and accessories for installing joinery.